Contact
Write to us about a pilot, an integration question, or something on the regulatory pages you think is wrong. A person reads every message. There is no sales sequence and no newsletter.
Send a message
We store your name, email, organisation and message so we can reply, on the basis of legitimate interests, and delete them twelve months later. That deletion runs on a schedule in the database rather than depending on anyone remembering. How we handle it.
What to expect
Straight answers
If you are evaluating this for a checkout, say what you sell and roughly what volume. That is usually enough for us to tell you whether it fits, including when it does not.
If you found something wrong on the compliance or data protection pages, quote the line. Those pages are meant to be checkable, and a correction is worth more to us than a compliment.
Before you write
Two things worth knowing
We are not selling insurance. RiskRouter is infrastructure for licensed distributors. If you were looking to buy cover for yourself, we cannot help and would rather say so now than take your time.
RiskRouter holds no FSMA registration and does not distribute insurance, so a pilot means building and testing with your product, under your own registration. The regulatory position spells out where the line sits, and the pilot letter what each side commits to.
The other channel
Or write directly
The form is still the better route, and not for our convenience: it writes straight to a database in Frankfurt under a twelve-month deletion schedule you can read in full. An email sits in a mailbox instead, so it is governed by a rule someone has to apply rather than one the database enforces. Both are covered on the data protection page; only one of them is automatic.
No legal entity is registered yet, so none is named here. When one exists its details will appear on the data protection page.